These terms and conditions (“Terms”) govern your participation in and use of the Rewind app (“the App”) and any other app, website or web pages or other electronic services operated by Rewind Life Limited (“the Services”). These Terms set out the terms of your relationship with Rewind Life Limited (“we”, “us” or “Rewind”). Please read these terms carefully as they affect your rights and obligations under the law.
If you do not agree to these Terms in full, please do not register with us or use the Services.
By accepting these Terms and registering as a member, you agree that immediate performance of the Terms has taken place and acknowledge that you will lose my right of withdrawal from the contract once use of the App and/or Services has begun.
Please also see our Privacy and Data Protection Policy for information about how we collect and use any data you enter into our system.
Introduction
Registration and Subscription
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
When you register with the Site | Login Information | Performance of a contract with you Necessary for our legitimate interests (to obtain necessary information in order to provide our Service) |
When you update or amend your profile information | Login Information Profile Information | Performance of a contract with you |
When you interact with the Service and other users | Login Information Profile Information Service Information Payment Information | Performance of a contract with you Necessary for our legitimate interests (for running our business and to provide you with the Service) |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy notice (b) Asking you to leave a review or take a survey (c) When you submit a complaint | Login Information Profile Information Service Information Communication Information Technical Information | Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how users use the Service) |
To administer and protect our business, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data | Login Information Service Information Contact Information Technical Information | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation) Necessary to comply with a legal obligation |
To use data analytics to improve the Site, services, marketing, user relationships and experiences | Technical Information Communication Information | Necessary for our legitimate interests (to define types of users for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
Category of personal data | Length of retention |
Records relevant for tax purposes | 8 years from the end of the tax year to which the records relate |
Personal data processed in relation to a contract between you and us | 7 years from either the end of the contract or the date you last used our services or placed an order with us, being the length of time following a breach of contract in which a contract party is entitled to make a legal claim |
Personal data held on marketing or business development records | 3 years from the last date on which you have interacted with us |
The right to be informed | You have a right to know about our personal data protection and data processing activities, details of which are contained in this notice. |
The right of access | You can make what is known as a Subject Access Request (“SAR”) to request information about the personal data we hold about you (free of charge, save for reasonable expenses for repeat requests). If you wish to make a SAR please contact us as described below. |
The right to correction | Please inform us if information we hold about you is incomplete or inaccurate in any way and we will update our records as soon as possible, but in any event within one month. We will take reasonable steps to communicate the change to any third parties to whom we have passed the same information. |
The right to erasure (the ‘right to be forgotten’) | Please notify us if you no longer wish us to hold personal data about you (although in practice it is not possible to provide our services without holding your personal data). Unless we have reasonable grounds to refuse the erasure, on receipt of such a request we will securely delete the personal data in question within one month. The data may continue to exist in certain backup, but we will take steps to ensure that it will not be accessible. We will communicate the erasure to any third parties to whom we have passed the same information. |
The right to restrict processing | You can request that we no longer process your personal data in certain ways, whilst not requiring us to delete the same data. |
The right to data portability | You have the right to receive copies of personal data we hold about you in a commonly used and easily storable format (please let us know a format which suits you). You may also request that we transfer your personal data directly to a third party (where technically possible). |
The right to object | Unless we have overriding legitimate grounds for such processing, you may object to us using your personal data if you feel your fundamental rights and freedoms are impacted. You may also object if we use your personal data for direct marketing purposes (including profiling) or for research or statistical purposes. Please notify your objection to us and we will gladly cease such processing, unless we have overriding legitimate grounds. |
Rights with respect to automated decision-making and profiling | You have a right not to be subject to automated decision-making (including profiling) when those decisions have a legal (or similarly significant effect) on you. You are not entitled to this right when the automated processing is necessary for us to perform our obligations under a contract with you, it is permitted by law, or if you have given your explicit consent. |
Right to withdraw consent | If we are relying on your consent as the basis on which we are processing your personal data, you have the right to withdraw your consent at any time. Even if you have not expressly given your consent to our processing, you also have the right to object (see above). |
We will post details of any changes to our policy on the Site to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry or complaint relating to your personal information or how it is handled, please contact us at jon@rewind-remind.me
If we are unable to resolve any issues you may have or you would like to make a further complaint, you can contact the Information Commissioner’s Office by visiting http://www.ico.org.uk/ for further assistance.