Legal - Rewind

Legal

 

Rewind Life Limited

 

Terms of Use

 

These terms and conditions (“Terms”) govern your participation in and use of the Rewind app (“the App”) and any other app, website or web pages or other electronic services operated by Rewind Life Limited (“the Services”). These Terms set out the terms of your relationship with Rewind Life Limited (“we”, “us” or “Rewind”). Please read these terms carefully as they affect your rights and obligations under the law.

 

If you do not agree to these Terms in full, please do not register with us or use the Services.

 

By accepting these Terms and registering as a member, you agree that immediate performance of the Terms has taken place and acknowledge that you will lose my right of withdrawal from the contract once use of the App and/or Services has begun.

 

Please also see our Privacy and Data Protection Policy for information about how we collect and use any data you enter into our system.

 

Introduction

 

  • Rewind, through its App and Services provides a service for the storage, archive and sharing of image, video, audio and text content.


  • The Services are operated by Rewind and use of our Services and registration is open to any user over the age of 16 years old.


  • These Terms will apply to all users, registered users and subscribers (“you” or “users”). 


  • Different levels of registration or subscription may apply, whichever level of registration or subscription you choose you will be bound by these Terms. 


  • These terms are intended only for consumers. A ‘consumer’ means an individual who is using the Apps for purposes wholly or mainly outside of their business, craft or profession. If you wish to make a purchase on behalf of a business or corporate entity, please contact us using the details set out in Contact Us as separate terms may apply.


  • Please note that these Terms may be amended from time to time. Notification of any changes will be made by posting new terms onto the Services. In continuing to use the Services you confirm that you accept the then current Terms in full at the time you use the Services. 

 

Registration and Subscription

 

  • Use the Services requires registration as a member. We may allow access to some Services without registration from time to time but we reserve the right to withdraw access without registration at any time. 


  • We are not obliged to permit anyone to register with the Service and we reserve the right to refuse registration to anyone for any reason.


  • We reserve the right to add or remove services and functionality from any registration or subscription type or to add or remove registration or subscription types. We also reserve the right to change our subscription periods. When we change our subscription types or subscription periods you will be entitled to keep your existing subscription until the end of your then-current subscription period and at the end of that period you will be required to subscribe on the new basis. 


  • We may offer a free trial period during which we allow you, for a limited period, to access functionality which is usually only available to subscribers. Once a trial period ends if you do not take out a subscription we reserve the right to withdraw your access to the Service. We may, at our sole discretion, extend or withdraw any trial period. Trial periods are offered strictly at our discretion and we may reduce the period or change the terms of any trial period we offer at any time. 


  • Your subscription will last for the agreed subscription period. Unless you expressly request otherwise we will send you an email or an in-app notification towards the end of your subscription inviting you to re-subscribe and unless you opt not to re-subscribe we will be entitled to charge your debit or credit card with the subscription fees for the next subscription period. 


  • Membership


  • All users may register as a free user, which allows you to join the App and use the Services to add and share text content only (“Free Member”). 
  • You may subscribe to for extra services, which will include the capability to upload, send and receive image, video and audio content, and other additional features as we may determine from time to time (“Premium Member”). 
  • We reserve the right to limit, restrict or otherwise vary the amount of data storage available for Free Members and Premium Members. In particular, we reserve the right to increase your subscription fee following a notification to you by way of email or an in-app notification should your data storage levels exceed a level as determined by us.
  • The fees and charges payable for each category of membership are set out in the App or our website. Please note that different fees may apply for an annual or monthly membership.
  • We reserve the right to vary the fees for our Premium Members, and will notify you of any change to fees that we make. 
  • Please refer to the App for a further explanation as to how you can subscribe to become a Free Member or Premium Member. After you have subscribed to become a Free Member or Premium Member, you will receive an email from us acknowledging that we have received your subscription (“Acknowledgement Email”). 
  • If you are under the age of 16 you may not become either a Free Member or a Premium Member.
  • In certain circumstances, we may contact you to let you know that we are unable to supply you with certain services. This is typically for one or more of the following reasons:
  • we cannot authorise your payment (if applicable);
  • you are not permitted to use our Services;
  • we are not permitted to supply the Services to you; or
  • there has been a mistake in the pricing or description of the goods and/or Services.
  • If you are a Premium Member, in such instances, we will not accept your payment but in limited situations, it may be that your payment has already been accepted and processed. In this instance, we will refund you the full amount paid to you as soon as possible, using the original payment method.
  • If you are a Free Member or Premium Member and would like to make changes to your membership, please contact us as soon as possible. If however, we feel it is not possible to make the requested change, you may want to consider your other options as set out below in Cancellation and Termination.
  • Payment 
  • The fees payable for a Premium Member are set out in these Terms, and will also be available to view in the App. 
  • At the time you place a subscription on the App, you must give authority for payment and in accordance with your chosen payment method, we may take payment from you at any time between you placing the order and us accepting your order. The credit and debit cards accepted by us will be confirmed by us when you place your order. 
  • Unless otherwise stated, fees payable as a Premium Member include VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the goods and/or services in full before the change in VAT takes effect.
  • If, as a Premium Member, you do not pay your fees (including where we are unable to collect a direct debit), in accordance with these Terms, the Acceptance Email and any other agreement we have with you, we will provide a warning email or in-app notification requesting payment within 14 days. Following this, if payment has still not been made, we will downgrade your account without further notice to that of a Free Member and, as such, you will lose access to any image, video and audio content you have uploaded, sent, or received. 
  • Data Protection
  • When you register with the Services we will ask for some of your personal information. Any personal information you provide us with will be handled in accordance with our Privacy and Data Protection Policy which can be seen here https://rewind-remind.me/legal
  • You agree that personal information supplied to us will be kept up to date. We will use the information provided to us to contact you. You are required to provide us with such information as we may request which may include your name, date of birth, email address, telephone number (for authentication), country of residence, and such other information as we may reasonably request. 
  • If we have reason to believe that there is likely to be a breach of security or misuse of the Services or the App through your account or the use of your password, we may notify you by email and require you to change your passwords on our system and with your other suppliers, or we may suspend your account until you have done so. Until you have changed all your passwords or we have reactivated your account you will not be able to access the Services.
  • You are not entitled to allow any other person to use or borrow your login details or password, each additional user must use and register for the Services separately.
  • Use and Abuse of the Services
  • Please note that the Services are strictly for entertainment purposes only. The Services are not intended for use for illegal or criminal activities.   
  • Any content posted or published by you using the Services will be your personal responsibility. You will be personally liable for claims relating to negligence, defamation, breach of intellectual property, privacy or any other claim arising from your content. 
  • You may not publish any illegal, offensive, inaccurate, misleading, defamatory or fraudulent content. If any such content is published by you or if in our opinion any content is published by you which damages our goodwill or the goodwill attaching to the Services we reserve the right at our discretion and without notice to take such action as we deem necessary including removing the content from the Services and terminating your registration. You agree that if you share any content from our Services externally (including on any social media platforms), that you will not spam our content, or post our content on an inappropriate forum.  You will not publish any illegal, offensive, inaccurate, misleading, defamatory or fraudulent about our Services, including when sharing content from our Services.  
  • You agree that you will not:
  • solicit log-in information or access an account belonging to someone else;
  • bully, intimidate, or harass any user of the Services;
  • do anything illegal, unlawful, misleading, malicious, or discriminatory using the Services;
  • do anything to suggest, express or imply that statements made by you are endorsed by us;
  • impersonate any other person whether or not that other person is a user of the Service.
  • We also reserve the right at our discretion to remove any content from the Services, terminate your registration and/or subscription and restrict your access to our services at any time for any reason.
  • In the event that you are informed that you will no longer be entitled to access the services you will not be entitled to register again and you will no longer have permission to use the Services.
  • If you come across any offensive, inaccurate or damaging material on the Services or if you are subject to any form of abuse or harassment we ask that you contact us immediately.
  • You agree not to upload any files or post or publish any on the Services that contain viruses, corrupted files, or malicious code or any other similar software or programs that may damage the operation of another’s device.
  • Advertising and Commercial Use
  • Users of the Services are not entitled to directly advertise to or solicit the custom of other users without our express written consent. 
  • You are not entitled to resell or commercially exploit the contents of the Services. You are not entitled to use any data mining, robots, or similar data gathering and extraction tools to collect user names, billing information, email addresses or any other data for the purposes of sending unsolicited e-mail or for any other use. 
  • Our Liability
  • We will operate the Services with the reasonable skill and care of an online service provider. Services provided do not extend to detailed monitoring or supervision of content, comments or communications between users of the Services. 
  • From time to time it may be necessary to suspend access to the Services for a period of time and any such interruptions shall not constitute a breach by us of these Terms. Our liability to you for breach of contract will be strictly limited to the subscription price actually paid by you to us. 
  • We will not be liable for any a) business loss; b) financial loss; c) economic loss; d) consequential loss; e) loss of data; f) lost profit; f) loss of bargain or opportunity or f) indirect loss arising as a result of your use of the Services even if such loss is incurred or suffered as a result of our negligence or otherwise. 
  • We will not be liable for any use of the Services other than for entertainment purposes. 
  • We will not be liable for any breach of the Data Protection Act 2018, the General Data Protection Regulation or any other applicable legislation relating to the protection of personal data in the event that you disclose personally identifiable information relating to any third party. 
  • We will not be liable if content you have posted and stored on the Services is lost, corrupted or damaged.
  • Our total liability to any user (subject to clause 6.7) is limited to a maximum amount equal to the higher of a) £250 and b); the total charges paid by such user in the previous 12 months.
  • Nothing in these Terms will limit our liability for fraud or for death or personal injury caused as a result of our negligence.
  • Cancellation and Termination 
  • If you wish to cancel your membership, please notify us using the contact information in Contact Us or via the App and we will delete your account within 30 days of receiving the notification form you.
  • Please note the cancellations may take up to 30 days to process. If you are a Premium Member, any fees due in that 30 day period will remain payable (and this includes direct debits which will be collected).
  • We reserve the right to terminate the Services provided to you for any reason. Where the Services are terminated other than because you are in breach of these Terms:
  • we will notify you 30 days prior to cancellation; and
  • where you are a Premium Member who has already paid for the Services in accordance with your subscription period, we will reimburse you on a pro-rata basis for fees paid for any subscription period which is being cancelled prior the end of that subscription period.
  • On cancellation or termination by your or us the data you have stored, uploaded and shared using the App will be deleted. Any image, video or audio content will be inaccessible. You may request a text only version of your timeline to be emailed to an email address of your choice, in PDF format.
  • Intellectual Property and App Licence
  • If you have downloaded a copy of our App, then subject to your agreement to these Terms we hereby grant a non-exclusive, non-transferable licence to download a copy of the App to such devices as are personally used by you and to use the App for your personal purposes. You may also take back-up copies of the App for personal use. We reserve the right to terminate this licence if you are in breach of these Terms. You may not transfer this licence. 
  • You may not use, copy, modify or transfer the App or any materials or documents we have supplied to you except as expressly set out in these Terms. You may not translate, reverse engineer, decompile, disassemble, modify or create derivative works based on the App, except as expressly permitted by law. 
  • By providing content for distribution by our Services you expressly grant us a royalty-free, perpetual, irrevocable licence to use such content in order to deliver the Services to you. 
  • The App together with the format and content of the Services is protected by copyright and we reserve all rights in relation to our copyright whether owned or licensed to us and all rights are reserved to any of our registered and unregistered trademarks (whether owned or licensed to us) which appear on the Services. 
  • The App and Services may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the App without our express written consent.
  • Notice and Take-Down
  • We will make all reasonable efforts to delete accounts which are being used in breach of our Terms  and to identify and remove content that is defamatory or infringing on intellectual property rights or otherwise in breach of our media policy when we are notified but we cannot be responsible if you have failed to provide the relevant information.
  • In the event that you believe that an account is being used in an inappropriate manner or that any Content which is distributed using the Service is defamatory or infringing on intellectual property rights you should notify us in writing either by email to jon@rewind-remind.me including the following: 
  • Your full name and contact details, including postal address, telephone number and email address;
  • The location where the defamatory or infringing content appears;
  • The content that you believe is defamatory or infringing on intellectual property rights;
  • The reasons that you believe the content is defamatory or infringing on intellectual property rights;
  • A statement confirming that you are authorised to act on behalf of the claimant or rights holders; and
  • A signed declaration truth in respect of the information in the notice.
  • Any statement made under this clause may be used in court proceedings.
  • General
  • You shall comply with all foreign and local laws and regulations which apply to your use of our Services in whatever country you are physically located.
  • These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
  • If you breach these Terms and we decide to take no action or neglect to do so, then we will still be entitled to take action and enforce our rights and remedies for any other breach.
  • We will not be responsible for any breach of these Terms caused by circumstances beyond our reasonable control.
  • We may make changes to the format of the Services, or to the App’s content at any time without notice.
  • Contact Us

 

 

Rewind Life Limited

Privacy and Data Protection


  • General
  • Rewind Life Limited (“Rewind” “we” or “us”) takes the privacy of your information very seriously. Our Privacy and Data Protection Policy is designed to tell you, the user of our mobile applications, website or other digital products (together referred to as the “Service”) about our practices regarding the collection, use and disclosure of personal and other information about you, your enterprise or your organisation that may be provided via our website (the “Site”), its associated mobile applications (the “Apps”) and any other digital product provided by Rewind or collected through other means such as an online form, email, or telephone communication. 
  • This notice applies to personal data provided by our users, whether they are a user of our Service or otherwise. In this notice “you” refers to any individual whose personal data we hold or process (other than our staff).
  • In this notice, references to the “Site” are references to any website, app or other means by which you provide personal data to us or access our services. 
  • This notice is governed by the European Union Regulation (EU) 2016/679 (General Data Protection Regulation) as such regulation is adopted into the law of the United Kingdom pursuant to the European Union (Withdrawal Act) 2018 and as amended by the Data Protection Act 2018 and any successor regulation or law (the “UK GDPR”).
  • Basis on which We process personal data
  • Personal data we hold about you will be processed either because:
  • the processing is necessary in pursuit of a “legitimate interest”, a legitimate interest in this context means a valid interest we have or a third party has in processing your personal data which is not overridden by your interests in data privacy and security;
  • you have consented to the processing for the specific purposes described in this notice;
  • the processing is necessary in order for us to comply with our obligations under a contract between you and us.
  • Personal data We collect
  • We may collect and process the following personal data (information that can be uniquely identified with you) about you:
  • log-in details and information you provide when setting up an account on the Site such as an email address and your name (“Login Information”);
  • information you provide to us relating to your account or profile with us such as notes, references, details of contacts and date of birth (“Profile Information”);
  • contact information we collect from you (for example, your name, address, telephone number, email address, country of residence) (“Contact Information”);
  • information we collect which relates to your interaction with the Service such as posts, messages, links and comments (“Service Information”); 
  • information provided relating to payment (“Payment Information”), but please note that credit or debit card information may be supplied directly to a third party payment processor who will process the data in accordance with their own privacy notices or policies (see below);
  • a record and details of any correspondence or communication between you and us or relating to any complaint submitted to us (“Communication Information”);
  • details of your visits to the Site, the resources and pages that you access and any searches you make (“Technical Information”).
  • We will not collect any sensitive personal data without your prior consent. By sensitive personal data we mean data which falls within certain ‘special categories’ which are defined in the UK GDPR (e.g. health data) and which require additional protection and consent measures.
  • You do not have to supply any personal information to us but some of the Site functionality may not be operable without providing data to us. 
  • You may withdraw our authority to process your personal data (or request that we restrict our processing – see clause 10) at any time but we may need to withhold some personal data for legal or other reasons (see below).
  • Cookies and IP Address
  • A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. The information in a cookie does not contain any personally identifiable information you submit to our Site.
  • On our Site, we use cookies to track users’ progress, allowing us to make improvements based on usage data. We also use cookies if you log in to one of our online services to enable you to remain logged in to that service. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service.
  • Once you close your browser, our access to the cookie terminates. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To change your browser settings you should go to your advanced preferences.
  • We are required to obtain the consent of users from the EEA (European Economic Area) to use cookies. EEA users will obtain this consent with a toolbar which appears when they first visit the Site.
  • If you choose not to accept the cookies, this will not affect your access to the majority of information available on our Site. However, you will not be able to make full use of our online services.
  • An Internet Protocol (IP) address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. We may use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our Site, and to administer and improve the Site.
  • How We process your personal data  
  • Please see the table below, which sets out the manner in which we will process the different types of personal data we hold:

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

When you register with the Site

Login Information 

Performance of a contract with you 

Necessary for our legitimate interests (to obtain necessary information in order to provide our Service)

When you update or amend your profile information 

Login Information 

Profile Information

Performance of a contract with you

When you interact with the Service and other users

Login Information 

Profile Information

Service Information

Payment Information

Performance of a contract with you 

Necessary for our legitimate interests (for running our business and to provide you with the Service)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy notice

(b) Asking you to leave a review or take a survey

(c) When you submit a complaint

Login Information 

Profile Information

Service Information


Communication  Information 

Technical Information

Performance of a contract with you 

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how users use the Service)

To administer and protect our business, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data

Login Information

Service Information

Contact Information

Technical Information

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation)

Necessary to comply with a legal obligation

To use data analytics to improve the Site, services, marketing, user  relationships and experiences

Technical Information

Communication Information

Necessary for our legitimate interests (to define types of users for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)


  • Data Retention
  • Our current data retention policy is to delete or destroy (to the extent we are able to) the personal data we hold about you in accordance with the following:

Category of personal data

Length of retention

Records relevant for tax purposes

8 years from the end of the tax year to which the records relate

Personal data processed in relation to a contract between you and us

7 years from either the end of the contract or the date you last used our services or placed an order with us, being the length of time following a breach of contract in which a contract party is entitled to make a legal claim

Personal data held on marketing or business development records

3 years from the last date on which you have interacted with us


  • For any category of personal data not specifically defined in this notice, and unless otherwise specified by applicable law, the required retention period for any personal data will be deemed to be 7 years from the date of receipt by us of that data or (if later) the end of the relevant contract, arrangement or interaction with that person. 
  • The retention periods stated in this notice can be prolonged or shortened as may be required (for example, in the event that legal proceedings apply to the data or if there is an on-going investigation into the data).
  • We review the personal data (and the categories of personal data) we are holding on a regular basis to ensure the data we are holding is still relevant to our business and is accurate. If we discover that certain data we are holding is no longer necessary or accurate, we will take reasonable steps to correct or delete this data as may be required. 
  • If you wish to request that data we hold about you is amended or deleted, please see clause 10 below, which explains your privacy rights.
  • Sharing your information
  • Any content posted on or appearing on the Site or any other digital product provided by Rewind will only be shared with users selected by you and third parties of the Site, the Apps or any other digital product provided by Rewind with your consent.
  • If we require payment for any aspect of the Service, credit and debit card information will be provided to our payment processing partner. This information will be supplied to our payment processing partner directly, even if you provide the information while on our Site. Our payment processing partner will be the data controller for credit and debit card information. 
  • Our payment processing partner will have their own privacy policies and notices. But we will take steps to ensure that they are compliant with applicable data protection legislation and we will consult with them in relation to maintaining the security of payment information.
  • We do not disclose any personal data you provide to any third parties other than as follows:
  • we may host personal data with third party hosting partners;
  • certain third party suppliers including technical support providers may have access to personal data;
  • where we carry out research to gain an insight into the use of our Service, the results of this research (but not your personal data itself) may be transferred to interested third parties;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime);
  • in order to enforce any terms and conditions or agreements for our services that may apply; 
  • we may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected;
  • to protect our rights, property and safety, or the rights, property and safety of our users or any other third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • Other than as set out above, we shall not disclose any of your personal information unless you give us permission to do so. If we do supply your personal information to a third party we will take steps to ensure that your privacy rights are protected and that third party complies with the terms of this notice.
  • Email and Other Communications
  • If you have placed an order for goods and services with us we may from time to time contact you about similar goods or services. 
  • When we send email or other electronic communications we will comply with applicable regulations including the Privacy and Electronic Communications Regulations 2003. In particular we will identify the nature of the message and the sender clearly and you will have an opportunity to opt out of receiving any further communications from us. 
  • Security
  • We will take all reasonable steps to ensure that appropriate technical and organisational measures are carried out in order to safeguard the information we collect from you and protect against unlawful access and accidental loss or damage. These measures may include (as necessary):
  • protecting our servers by both hardware and software firewalls;
  • locating our data processing storage facilities in secure locations;
  • encrypting all data stored on our server with an industry standard encryption method that encrypts the data between your computer and our server so that in the event of your network being insecure no data is passed in a format that could easily be deciphered;
  • when necessary, disposing of or deleting your data so it is done so securely;
  • regularly backing up and encrypting all data we hold.
  • We will ensure that our employees are aware of their privacy and data security obligations. We will take reasonable steps to ensure that the employees of third parties working on our behalf are aware of their privacy and data security obligations. 
  • This notice and our procedures for handling personal data will be reviewed as necessary.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to and stored on the Site. Once we have received your information, we will use the procedures and security features referred to in this notice to try to prevent unauthorised access.
  • Your Privacy Rights
  • The UK GDPR gives you the following rights in respect of personal data we hold about you:

The right to be informed

You have a right to know about our personal data protection and data processing activities, details of which are contained in this notice.

The right of access

You can make what is known as a Subject Access Request (“SAR”) to request information about the personal data we hold about you (free of charge, save for reasonable expenses for repeat requests). If you wish to make a SAR please contact us as described below.

The right to correction

Please inform us if information we hold about you is incomplete or inaccurate in any way and we will update our records as soon as possible, but in any event within one month. 

We will take reasonable steps to communicate the change to any third parties to whom we have passed the same information.

The right to erasure (the ‘right to be forgotten’)

Please notify us if you no longer wish us to hold personal data about you (although in practice it is not possible to provide our services without holding your personal data). Unless we have reasonable grounds to refuse the erasure, on receipt of such a request we will securely delete the personal data in question within one month. The data may continue to exist in certain backup, but we will take steps to ensure that it will not be accessible. 

We will communicate the erasure to any third parties to whom we have passed the same information.

The right to restrict processing

You can request that we no longer process your personal data in certain ways, whilst not requiring us to delete the same data. 

The right to data portability

You have the right to receive copies of personal data we hold about you in a commonly used and easily storable format (please let us know a format which suits you). You may also request that we transfer your personal data directly to a third party (where technically possible).

The right to object

Unless we have overriding legitimate grounds for such processing, you may object to us using your personal data if you feel your fundamental rights and freedoms are impacted. You may also object if we use your personal data for direct marketing purposes (including profiling) or for research or statistical purposes. Please notify your objection to us and we will gladly cease such processing, unless we have overriding legitimate grounds.

Rights with respect to automated decision-making and profiling

You have a right not to be subject to automated decision-making (including profiling) when those decisions have a legal (or similarly significant effect) on you. You are not entitled to this right when the automated processing is necessary for us to perform our obligations under a contract with you, it is permitted by law, or if you have given your explicit consent. 

Right to withdraw consent

If we are relying on your consent as the basis on which we are processing your personal data, you have the right to withdraw your consent at any time. Even if you have not expressly given your consent to our processing, you also have the right to object (see above). 


  • All SARs and other requests or notifications in respect of your above rights must be sent to us in writing to Rewind Life Limited at jon@rewind-remind.me.
  • We will endeavour to comply with such requests as soon as possible but in any event we will comply within one month of receipt (unless a longer period of time to respond is reasonable by virtue of the complexity or number of your requests).
  • Data Breaches
  • If personal data we hold about you is subject to a breach or unauthorised disclosure or access, we will report this to the Information Commissioner’s Office (ICO). 
  • If a breach is likely to result in a risk to your data rights and freedoms, we will notify you as soon as possible.
  • Other Websites
  • Our Site may contain links and references to other websites. Please be aware that this notice does not apply to those websites.
  • We cannot be responsible for the privacy policies and practices of sites that are not operated by us, even if you access them via the Site. We recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
  • In addition, if you came to this Site via a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
  • Transferring your information outside of Europe
  • As part of the services provided to you the information you provide to us may be transferred to, processed and stored at, countries or international organisations outside of the UK and EEA (“European Area”).
  • We have users who are outside of the European Area and in those circumstances personal data will be transferred outside of the European Area.
  • We will not transfer the personal data of European Area users in a systematic way outside of the European Area but there may be circumstances in which certain personal information is transferred outside of the European Area, in particular:
  • If you use our Site while you are outside the European Area, your information may be transferred outside the European Area in order to provide you with our services;
  • We may communicate with individuals or organisations outside of the European Area in providing services, those communications may include personal information (such as contact information) for example you may be outside of the European Area when we communicate with you;
  • From time to time your information may be stored in devices which are used by our staff outside of the European Area (but staff will be subject to our cyber-security policies).
  • If we transfer your information outside of the European Area, and the third country or international organisation in question has not been deemed by the EU Commission to have adequate data protection laws, we will provide appropriate safeguards and we will be responsible for ensuring your privacy rights continue to be protected as outlined in this notice. If you would like to obtain details of the safeguards we have put in place then please contact us at: to Rewind Life Limited at jon@rewind-remind.me
  • By submitting your personal information to us you agree to the transfer, storing or processing of your information outside the European Area in the manner described above.
  • Notification of changes to the contents of this notice

We will post details of any changes to our policy on the Site to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.

  • Contact Us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry or complaint relating to your personal information or how it is handled, please contact us at jon@rewind-remind.me

If we are unable to resolve any issues you may have or you would like to make a further complaint, you can contact the Information Commissioner’s Office by visiting http://www.ico.org.uk/ for further assistance.